Last Updated: August 2025

1. Introduction

Sylvalite AB (“we,” “us,” “our,” or “Sylvalite”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including our training programs, platforms, websites (e.g., www.sylvalite.se), and customer communications.

As a company based in Stockholm, Sweden, we process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Swedish Data Protection Act (Dataskyddsförordningen).

2. Data Controller

Sylvalite AB
89, Hjortronvägen,
Kungsängen, 196 35
Stockholm, Sweden
Organisationsnummer: 559493-7947 
Email: [contact@sylvalite.se]

3. What Personal Data We Collect and Why

We collect information to provide effective and personalized training services. The data we collect depends on your interaction with us.

Category of Data Purpose of Processing Legal Basis
Participant Data: Name, email, job title, company name, training progress, quiz/test results, feedback, and course completion certificates. To administer training programs, track progress, assess performance, issue certifications, and improve our course content. Performance of a Contract (to deliver the training service). Legitimate Interest (to improve our services).
Client/Corporate Data: Primary contact name, email, phone number, job title, company address, and billing information. To manage the business relationship, negotiate contracts, provide customer support, and handle invoicing. Performance of a Contract. Legitimate Interest (for B2B marketing of similar services).
Website Visitor Data: IP address, browser type, device information, pages visited, and usage data through cookies. To analyze website traffic, improve website functionality, and for security monitoring. Consent (for non-essential cookies). Legitimate Interest (for essential operations and security).
Prospect Data: Name, email, company name, and professional interests (e.g., from downloaded whitepapers). To provide requested information and, with consent, send marketing communications about relevant training offers. Consent.

4. How We Collect Your Data

We collect data through:

  • Direct Interactions: When you sign up for a course, contact us via email or phone, or provide feedback.

  • Automated Technologies: As you interact with our website, we may automatically collect technical data through cookies and server logs.

  • Third Parties: Your employer may provide us with your details to enroll you in a training program. We may also use analytics providers like Google Analytics.

5. How We Share Your Data

We respect your privacy and only share your data with trusted third parties under the following circumstances:

  • With Your Employer: We share course progress, completion status, and assessment results with the corporate client who enrolled you, as this is a core part of our service.

  • Service Providers: We use third parties for services such as web hosting, payment processing, data analysis, email delivery, and customer support. These providers (Data Processors) act only on our instructions.

  • Legal Obligations: We may disclose data if required by law, regulation, or legal process.

We never sell your personal data to third parties.

6. International Transfers

Sylvalite AB primarily processes and stores data within the European Economic Area (EEA). If we transfer data outside the EEA (e.g., if using a US-based cloud service), we will ensure adequate protection is in place through:

  • The EU Commission’s Standard Contractual Clauses (SCCs).

  • The provider’s certification under the EU-U.S. Data Privacy Framework.

You can request details of these safeguards by contacting us.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

  • Training Data: We typically retain participant data (progress, results, certificates) for 3 years after course completion to allow for re-enrollment, verification of certification, and reporting for our corporate clients.

  • Client Billing Data: Retained for 7 years as required by Swedish accounting law (Bokföringslagen).

  • Prospect/Marketing Data: Retained until you withdraw your consent or for up to 2 years of inactivity.

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: The right to request a copy of the data we hold about you.

  • Rectification: The right to correct inaccurate or incomplete data.

  • Erasure (“Right to be Forgotten”): The right to request we delete your data, under certain conditions.

  • Restriction of Processing: The right to request we temporarily or permanently stop processing some of your data.

  • Data Portability: The right to receive your data in a structured, machine-readable format.

  • Objection: The right to object to processing based on our legitimate interests.

  • Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [dataprotection@sylvalite.se]. We will respond to your request within one month.

You also have the right to lodge a complaint with the Swedish supervisory authority:
Integritetsskyddsmyndigheten (IMY)
Box 8114
104 20 Stockholm
Website: www.imy.se

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

10. Cookies

Our website uses cookies to distinguish you from other users. Some are essential for the website to function. Others help us improve the site and user experience. You can set your browser to refuse all or some cookies, but this may impair website functionality.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal obligations. The updated version will be posted on our website with a new “Last Updated” date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Sylvalite AB
Attn: Data Protection Officer
89, Hjortronvägen, Kungsängen, Stockholm
Email: [contact@sylvalite.se]
Phone: 0737151543